Skip to main content

Cookie Policy

Last updated: January 2025

Effective date: January 2025

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies allow a website to recognize your device and store some information about your preferences or past actions. This helps us provide you with a better experience when you browse our website.

2. How We Use Cookies

We use cookies and similar technologies for the following purposes:

  • Essential Functionality: To enable core website features and ensure security
  • Analytics: To understand how visitors use our website and improve our services
  • User Preferences: To remember your settings and preferences
  • Performance: To optimize website performance and user experience

3. Types of Cookies We Use

3.1 Essential Cookies (Always Active)

These cookies are necessary for the website to function and cannot be switched off. They are usually only set in response to actions made by you, such as logging into your account.

Cookie NamePurposeDuration
admin_sessionAdmin authentication session1 hour
admin_refreshAdmin session refresh token7 days

Note: These cookies are only set when you log into the admin area. Regular website visitors do not receive these cookies.

3.2 Analytics Cookies (Require Consent)

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They are only set if you consent to analytics cookies.

Google Tag Manager (GTM)

  • Container ID: GTM-5L9KBVPB
  • Purpose: Manages and deploys marketing and analytics tags
  • Provider: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
  • Data Processing: Data may be transferred to and processed in the United States
  • Privacy Policy: https://policies.google.com/privacy

Google Analytics 4 (GA4)

  • Measurement ID: G-FRBEBKNTDW
  • Purpose: Website analytics, user behavior tracking, conversion tracking
  • Data Collected: Page views, user interactions, device information, IP address (anonymized)
  • Provider: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
  • Data Retention: 14 months (configurable)
  • IP Anonymization: Enabled
  • Privacy Policy: https://policies.google.com/privacy
  • Opt-out: Google Analytics Opt-out Browser Add-on

Consent Mode: We use Google Tag Manager Consent Mode v2, which means analytics cookies are only loaded after you explicitly consent. If you reject cookies, no analytics data is collected.

3.3 Functional Storage (LocalStorage)

We use browser localStorage (not cookies) to store:

  • cookie_consent: Your cookie consent preference (accepted/rejected)
  • dcsupply_cart: Shopping cart items
  • dcsupply_wishlist: Wishlist items
  • admin_user: Admin user data (client-side only)

LocalStorage data is stored locally in your browser and is not sent to our servers automatically. You can clear localStorage by clearing your browser data.

4. Third-Party Cookies

We may use third-party services that set their own cookies. These include:

  • Google Services: Google Tag Manager and Google Analytics 4 (only if you consent to analytics cookies)
  • Future Integrations: We may add other services in the future, which will be disclosed in this policy

Third-party cookies are subject to the respective third party's privacy policies. We have no control over these cookies.

5. Managing Your Cookie Preferences

5.1 Cookie Consent Banner

When you first visit our website, you will see a cookie consent banner. You can:

  • Accept: Allow all cookies including analytics cookies
  • Reject: Only essential cookies will be used
  • Your choice is saved and remembered for future visits

5.2 Change Your Preferences

You can change your cookie preferences at any time by:

  • Clearing your browser cookies and localStorage, then revisiting the site
  • Using your browser settings to block or delete cookies
  • Contacting us at legal@dcsupply.ch

5.3 Browser Settings

Most browsers allow you to:

  • See what cookies you have and delete them individually
  • Block third-party cookies
  • Block all cookies from specific sites
  • Block all cookies
  • Delete all cookies when you close your browser

Note: Blocking essential cookies may affect website functionality. Blocking analytics cookies will not affect your ability to use our website.

6. Data Collected by Analytics

If you consent to analytics cookies, we collect the following data:

  • Page Views: Which pages you visit and how long you stay
  • User Interactions: Product views, clicks, searches, form submissions
  • Technical Information: Browser type, device type, screen resolution
  • Location Data: Country and region (based on IP address, anonymized)
  • Traffic Sources: How you arrived at our website
  • E-commerce Events: Product views, quote requests, cart interactions

We do NOT collect:

  • Personally identifiable information (unless you provide it via forms)
  • Email addresses (unless you provide them)
  • Credit card information
  • Sensitive personal data

7. International Data Transfers

Some of our analytics services (Google Analytics, Google Tag Manager) are provided by Google LLC, which is based in the United States. When you consent to analytics cookies, your data may be transferred to and processed in the United States.

Google is certified under various data protection frameworks, including:

  • EU-U.S. Data Privacy Framework
  • Swiss-U.S. Data Privacy Framework
  • Standard Contractual Clauses

For more information, please see Google's Privacy Policy: https://policies.google.com/privacy

8. Your Rights

Under Swiss data protection law (FADP) and GDPR, you have the right to:

  • Withdraw Consent: Change your cookie preferences at any time
  • Access: Request information about what data we collect
  • Deletion: Request deletion of your data
  • Object: Object to processing of your data

To exercise these rights, contact us at legal@dcsupply.ch

9. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by updating the "Last updated" date at the top of this page.

10. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

DCSupply GmbH
Richtistrasse 2
8304 Wallisellen
Switzerland

Email: legal@dcsupply.ch
Phone: +41 78 325 13 30

Quick Links